Retail Shift Supervisor - Cannabis Store Leader

Trulieve; Royersford (Montgomery County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Drug-Free Workplace

Benefits package

Job summary

Trulieve in the United States is seeking a Shift Supervisor for our Retail department. The role supports the General Manager in leading store staff, achieving performance metrics, and running daily operations with a focus on customer experience and regulatory compliance.

The ideal candidate has a High School Diploma, prior retail or supervisory experience, cash handling skills, strong communication, and the ability to work evenings, weekends, and holidays.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; confidentiality.
• Able to communicate in conversational English with customers and team members; operate electronic equipment; follow safety procedures.

Responsibilities

• Open/close procedures and supervise staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure regulatory compliance with state regulations.
• Communicate and enforce SOPs; announce changes to staff.
• Coach, train, and develop the team to meet service standards and objectives.
• Monitor store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional relationships with business partners.
• Maintain confidentiality and compliance.
• Perform other tasks as assigned by management.

Skills

Cash handling

Leadership

Communication

Customer service

Team supervision

Education

High School Diploma

Tools

Point-of-sale systems

Job description

Trulieve in the United States is seeking a Shift Supervisor for our Retail department. The role supports the General Manager in leading store staff, achieving performance metrics, and running daily operations with a focus on customer experience and regulatory compliance.

The ideal candidate has a High School Diploma, prior retail or supervisory experience, cash handling skills, strong communication, and the ability to work evenings, weekends, and holidays.