Retail Shift Lead — Elevate Customer Experience

Trulieve, Inc.; Osprey (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Trulieve, Inc. is seeking a Shift Supervisor for a full-time role in our Florida stores. You will oversee daily operations and supervise staff while upholding brand standards and regulatory compliance. The position requires strong customer service, cash handling experience, and the ability to lead a team.

The role reports to the General Manager and includes flexible evening/weekend coverage. Salary starts at $16.50 per hour with benefits, and a supportive, patient-focused work environment.

Qualifications

• High School Diploma is required.
• Prior management experience in retail or customer service is preferred.
• Must have prior cash handling experience.

Responsibilities

• Open and close procedures with basic supervision of staff.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and company SOPs.

Skills

Cash handling

Customer service

Interpersonal skills

English proficiency

Management experience

Education

High School Diploma

Job description

Trulieve, Inc. is seeking a Shift Supervisor for a full-time role in our Florida stores. You will oversee daily operations and supervise staff while upholding brand standards and regulatory compliance. The position requires strong customer service, cash handling experience, and the ability to lead a team.

The role reports to the General Manager and includes flexible evening/weekend coverage. Salary starts at $16.50 per hour with benefits, and a supportive, patient-focused work environment.