Full-Time Cannabis Retail Shift Leader

Trulieve; Gainesville (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

Trulieve is seeking a Shift Supervisor to support the General Manager in daily store operations. You will help lead a team, uphold brand standards, and ensure regulatory compliance to deliver an exceptional patient experience.

The role requires a High School Diploma, prior management and cash handling experience, and strong interpersonal skills. Flexibility for evenings, weekends, and holidays is needed in a fast-paced retail environment.

Qualifications

• Experience leading a team in a retail environment or customer service setting.
• Cash handling experience and associated responsibilities.
• Strong interpersonal communication and professionalism with all levels of staff.

Responsibilities

• Lead and supervise store personnel alongside GM/AGM.
• Maintain brand standards in visual merchandising and store presentation.
• Ensure regulatory compliance with state regulations.
• Communicate SOPs and updates to employees.
• Coach and develop team to meet service standards and objectives.
• Monitor and manage store inventory.
• Handle patient issues and escalate as needed.
• Maintain professional relationships with partners and confidentiality.

Skills

Prior management experience

Cash handling experience

Interpersonal skills

English proficiency

Customer service mindset

Education

High School Diploma

Job description

Trulieve is seeking a Shift Supervisor to support the General Manager in daily store operations. You will help lead a team, uphold brand standards, and ensure regulatory compliance to deliver an exceptional patient experience.

The role requires a High School Diploma, prior management and cash handling experience, and strong interpersonal skills. Flexibility for evenings, weekends, and holidays is needed in a fast-paced retail environment.