Cannabis Retail Shift Leader — Full-Time, Flexible Hours

Renew Cannabis Co.; Miami (FL); On-site; USD 20,000 - 28,000; Full time

Job summary

Trulieve is seeking a full-time Shift Supervisor in Miami to assist the General Manager and supervise store staff, ensuring smooth daily operations and excellent customer service. You will help lead a team, manage cash handling, and ensure regulatory compliance across state specifics.

The role requires a High School Diploma and prior supervisory or management experience in retail or customer service, with strong interpersonal skills and English communication.

Qualifications

• High School Diploma required.
• Prior management experience, preferable in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.

Responsibilities

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

Skills

Cash handling

Management experience

Interpersonal skills

English communication

Team leadership

Education

High School Diploma

Job description

Trulieve is seeking a full-time Shift Supervisor in Miami to assist the General Manager and supervise store staff, ensuring smooth daily operations and excellent customer service. You will help lead a team, manage cash handling, and ensure regulatory compliance across state specifics.

The role requires a High School Diploma and prior supervisory or management experience in retail or customer service, with strong interpersonal skills and English communication.