Cannabis Retail Shift Supervisor – Customer Experience

Trulieve; Middleburg (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

The Shift Supervisor at Trulieve will assist the General Manager and supervise store staff to meet performance goals and ensure efficient daily operations. You will uphold regulatory compliance and deliver outstanding patient experiences in a fast-paced retail setting.

The role requires a high school diploma, prior supervisory or retail management experience, and cash-handling skills. It offers a competitive hourly wage and benefits, with flexible scheduling to include evenings, weekends, and

Qualifications

• High School Diploma is required.
• Prior management experience in retail or customer service is a plus.
• Cash handling experience is required.
• Strong interpersonal and confidential communication is essential.
• Able to communicate in English with customers and team; operate basic hardware and devices.
• Respectful, polite, and professional interactions with customers and staff.

Responsibilities

• Assume duties of a key-holding supervisor for opening/closing and staff supervision.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and company SOPs.
• Provide coaching, training, and development to the team.
• Monitor and maintain store inventory.
• Handle patient issues and escalations.
• Maintain professional relationships with partners.
• Follow confidentiality and compliance guidelines.
• Perform other tasks as assigned by management.

Skills

High School Diploma

Management experience

Cash handling

Interpersonal skills

English communication

Customer service

Job description

The Shift Supervisor at Trulieve will assist the General Manager and supervise store staff to meet performance goals and ensure efficient daily operations. You will uphold regulatory compliance and deliver outstanding patient experiences in a fast-paced retail setting.

The role requires a high school diploma, prior supervisory or retail management experience, and cash-handling skills. It offers a competitive hourly wage and benefits, with flexible scheduling to include evenings, weekends, and