Retail Service Leader – Customer & Team Growth

Hy-Vee; Town of Cottage Grove (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Hy-Vee in Wisconsin seeks a Service Manager to supervise activities across departments and keep the store running smoothly, ensuring prompt, friendly service for customers. You will schedule staff, handle issues, oversee merchandising and compliance, and step in wherever needed.

The ideal candidate is an experienced retail leader who thrives in a fast-paced environment, develops people, and delivers results while maintaining safety and policy standards.

Qualifications

• Practical problem solving across varied situations.
• Ability to perform arithmetic calculations with fractions, decimals, and percentages.
• Ability to interview and guide people clearly; follow manuals and maintain contact with customers/workers.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Lead by example and maintain positive employee relations storewide.
• Plan, prepare, and adjust work schedules; assign duties and monitor task completion.

Skills

Problem solving

Arithmetic

Interviewing

Team leadership

Education

High school diploma or equivalent

Two or more years of related work experience

Job description

Hy-Vee in Wisconsin seeks a Service Manager to supervise activities across departments and keep the store running smoothly, ensuring prompt, friendly service for customers. You will schedule staff, handle issues, oversee merchandising and compliance, and step in wherever needed.

The ideal candidate is an experienced retail leader who thrives in a fast-paced environment, develops people, and delivers results while maintaining safety and policy standards.