Retail Service Lead — Shift & Store Operations

O'Reilly Auto Parts; Sandy (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Insurance (Medical, Dental, Vision)

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations.

This role may assume shift management in the absence of managers; bilingual candidates are encouraged to apply. ASE certification and automotive knowledge are valued. O'Reilly emphasizes growth within the organization and a strong total compensation package.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.
• Ensure telephone is answered according to company policy.
• Perform store opening/closing duties and day end procedures.
• All other duties as assigned.

Skills

Communication

RSS Certification

Bilingual Spanish

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations.

This role may assume shift management in the absence of managers; bilingual candidates are encouraged to apply. ASE certification and automotive knowledge are valued. O'Reilly emphasizes growth within the organization and a strong total compensation package.