Retail Service Lead - Customer Experience & Store Ops

O'Reilly Auto Parts; Corrigan (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Corrigan, Texas, to support store management and oversee sales and customer service operations. Candidates should possess strong communication skills, preferably with retail sales experience in auto parts. Responsibilities include leading customer service, managing store appearance, and performing shift management tasks. The position offers competitive wages, paid time off, and growth opportunities. Bilingual candidates are encouraged to apply.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience in auto parts is preferred.
• Knowledge of automotive systems and repairs.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels in retail showroom.
• Process customer returns and exchanges efficiently.
• Perform all store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Corrigan, Texas, to support store management and oversee sales and customer service operations. Candidates should possess strong communication skills, preferably with retail sales experience in auto parts. Responsibilities include leading customer service, managing store appearance, and performing shift management tasks. The position offers competitive wages, paid time off, and growth opportunities. Bilingual candidates are encouraged to apply.