Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts; Canton (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Canton, Texas. The role involves supporting Store and Assistant Managers, leading customer service efforts, and managing store operations. The ideal candidate will possess strong communication skills, retail sales experience, and the ability to obtain RSS Certification. Additional benefits include competitive wages, paid time off, and health insurance.

We encourage bilingual candidates to apply as fluency in Spanish is highly desired. Join us to enhance customer experiences and contribute to our team's success!

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Support Store Manager in sales and customer service.
• Lead store team in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure all customer orders and returns are processed correctly.
• Perform all store opening/closing duties.

Skills

Communication skills

Ability to obtain RSS Certification

Tools

ASE Certification

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Canton, Texas. The role involves supporting Store and Assistant Managers, leading customer service efforts, and managing store operations. The ideal candidate will possess strong communication skills, retail sales experience, and the ability to obtain RSS Certification. Additional benefits include competitive wages, paid time off, and health insurance.

We encourage bilingual candidates to apply as fluency in Spanish is highly desired. Join us to enhance customer experiences and contribute to our team's success!