Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts; Progreso (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Progreso, Texas, is seeking a Retail Service Specialist to support managers in sales, customer service, and store operations. This role includes overseeing the customer service experience and managing store opening and closing duties.

The ideal candidate will have strong communication skills and retail experience in auto parts, with bilingual skills encouraged. Comprehensive benefits include competitive wages, 401k plans with employer contributions, and health insurance options.

Qualifications

• Bilingual candidates encouraged to apply.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Support the Store Manager and Assistant Managers in various areas.
• Lead store team members in providing excellent customer service.
• Ensure customer service levels are maintained.
• Manage the store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Tools

ASE Certification

Job description

O'Reilly Auto Parts in Progreso, Texas, is seeking a Retail Service Specialist to support managers in sales, customer service, and store operations. This role includes overseeing the customer service experience and managing store opening and closing duties.

The ideal candidate will have strong communication skills and retail experience in auto parts, with bilingual skills encouraged. Comprehensive benefits include competitive wages, 401k plans with employer contributions, and health insurance options.