Retail Service Lead — Customer Experience & Store Ops

O'Reilly Auto Parts; Cameron (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist to support the Store Manager and Assistant Managers in sales and operations. Responsibilities include leading customer service teams, managing inventory processes, and ensuring store operations run smoothly.

Successful candidates will have strong communication skills, retail experience, and the ability to attain RSS Certification. The position offers competitive wages, a comprehensive benefits package, and opportunities for career growth.

Qualifications

• Strong communication skills are essential.
• Ability to obtain RSS Certification is required.
• Automotive systems and repair knowledge is desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist to support the Store Manager and Assistant Managers in sales and operations. Responsibilities include leading customer service teams, managing inventory processes, and ensuring store operations run smoothly.

Successful candidates will have strong communication skills, retail experience, and the ability to attain RSS Certification. The position offers competitive wages, a comprehensive benefits package, and opportunities for career growth.