Retail Service Lead - Customer Experience & Store Ops

O'Reilly Auto Parts; Boothbay (ME); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Boothbay, Maine. This role supports the Store Manager and Assistant Managers in customer service, sales, and operations. Key responsibilities include leading team members, managing customer service levels, and processing transactions. Required skills include strong communication and the ability to obtain RSS Certification. The position also offers a comprehensive benefits package, including competitive wages, insurance options, and opportunities for career growth.

Qualifications

• Strong communication skills are essential to the role.
• Candidates must be able to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Process all online and special orders efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Boothbay, Maine. This role supports the Store Manager and Assistant Managers in customer service, sales, and operations. Key responsibilities include leading team members, managing customer service levels, and processing transactions. Required skills include strong communication and the ability to obtain RSS Certification. The position also offers a comprehensive benefits package, including competitive wages, insurance options, and opportunities for career growth.