Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts; Stillwater (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Job summary

O'Reilly Auto Parts in Stillwater, Oklahoma, is seeking a Retail Service Specialist to support the Store Manager and assistant managers. This role involves leading team members in exceptional customer service, ensuring efficient store operations, and managing shifts in the absence of the Assistant or Store Manager.

The ideal candidate will possess strong communication skills and preferably have retail sales experience in auto parts. Opportunities for career growth and competitive benefits, including medical and dental insurance, are offered.

Qualifications

• Strong communication skills.
• Ability to manage store operations effectively.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Perform store opening and closing duties.

Skills

Strong communication skills

Knowledge of automotive systems and repair

Retail sales experience

Ability to obtain RSS Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts in Stillwater, Oklahoma, is seeking a Retail Service Specialist to support the Store Manager and assistant managers. This role involves leading team members in exceptional customer service, ensuring efficient store operations, and managing shifts in the absence of the Assistant or Store Manager.

The ideal candidate will possess strong communication skills and preferably have retail sales experience in auto parts. Opportunities for career growth and competitive benefits, including medical and dental insurance, are offered.