Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts; Madill (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Madill, Oklahoma is seeking a Retail Service Specialist to support store management with customer service and store operations. This position includes shift management and supervising team member performance.

Applicants should have strong communication skills and be capable of obtaining RSS Certification. Competitive compensation and benefits are offered, including paid time off and medical insurance.

Qualifications

• Strong communication skills are essential for effective customer interaction.
• Candidates must be able to obtain RSS Certification to fulfill the role.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure all customer transactions are processed efficiently.
• Perform all store opening and closing duties as required.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish desired)

Job description

O'Reilly Auto Parts in Madill, Oklahoma is seeking a Retail Service Specialist to support store management with customer service and store operations. This position includes shift management and supervising team member performance.

Applicants should have strong communication skills and be capable of obtaining RSS Certification. Competitive compensation and benefits are offered, including paid time off and medical insurance.