Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Bridgeton (NC); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

An automotive retail company in Bridgeton, North Carolina, seeks a Retail Service Specialist to support store operations and management in customer service and store appearance. The role involves supervising the team, processing orders, and enhancing customer experiences. Bilingual candidates are highly encouraged to apply. The position offers competitive compensation, including medical benefits and opportunities for career growth.

Qualifications

• Strong communication skills are essential for customer engagement.
• Ability to obtain RSS Certification is required.
• Retail sales experience, preferably in auto parts, is desired.

Responsibilities

• Lead store team in providing customer service.
• Supervise customer service levels on the showroom floor.
• Process special orders and handle retail customer returns.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Education

High School Diploma or equivalent

Tools

POS System

Job description

An automotive retail company in Bridgeton, North Carolina, seeks a Retail Service Specialist to support store operations and management in customer service and store appearance. The role involves supervising the team, processing orders, and enhancing customer experiences. Bilingual candidates are highly encouraged to apply. The position offers competitive compensation, including medical benefits and opportunities for career growth.