Bilingual Store Ops Lead - Customer Experience

O'Reilly Auto Parts; Clemson (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock Purchase Plan & 401(k) with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

A leading automotive parts retailer in Clemson, SC, is looking for a Retail Service Specialist to support the Store Manager in sales and customer service. The role involves managing customer interactions, overseeing team responsibilities, and ensuring store operations run smoothly. Ideal candidates should possess strong communication skills and ideally have retail experience in auto parts. Competitive compensation includes paid time off and career growth opportunities.

Qualifications

• Strong communication skills are essential for interacting with customers and team members.
• Ability to obtain RSS Certification to support retail service goals.

Responsibilities

• Support Store Manager in sales and customer service.
• Lead team in customer service and store operations.
• Process customer transactions, returns, and exchanges efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Fluency in multiple languages

Tools

ASE Certification

Job description

A leading automotive parts retailer in Clemson, SC, is looking for a Retail Service Specialist to support the Store Manager in sales and customer service. The role involves managing customer interactions, overseeing team responsibilities, and ensuring store operations run smoothly. Ideal candidates should possess strong communication skills and ideally have retail experience in auto parts. Competitive compensation includes paid time off and career growth opportunities.