Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; Bridgeton (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance

Career growth opportunities

Job summary

An automotive parts retailer located in Bridgeton, North Carolina, is seeking an Assistant Store Manager. This role will support the Store Manager by leading team members in delivering excellent customer service and overseeing store operations. Responsibilities include managing store staff during the Store Manager’s absence, ensuring customer satisfaction, and handling store responsibilities efficiently. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply for competitive wages and benefits.

Qualifications

• Experience in retail management with a focus on customer service.
• Ability to lead and mentor team members.
• Strong organizational skills for store operations.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Lead the team in providing customer service.
• Handle store operations during the Store Manager’s absence.

Skills

Customer service

Leadership

Sales training

Bilingual (Spanish highly desired)

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

An automotive parts retailer located in Bridgeton, North Carolina, is seeking an Assistant Store Manager. This role will support the Store Manager by leading team members in delivering excellent customer service and overseeing store operations. Responsibilities include managing store staff during the Store Manager’s absence, ensuring customer satisfaction, and handling store responsibilities efficiently. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply for competitive wages and benefits.