Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Moody (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

An auto parts retailer is looking for a Retail Service Specialist to assist the Store Manager and take on sales and operational duties. The role involves leading team members in customer service, managing store operations, and processing transactions efficiently. Candidates must possess strong communication skills, ideally have retail experience, and may need to obtain RSS Certification. This position offers a competitive compensation package including medical insurance and opportunities for career growth.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure customer returns and exchanges are processed efficiently.

Skills

Strong communication skills

Bilingual (Spanish highly desired)

Retail sales experience

Automotive systems knowledge

Education

RSS Certification

ASE Certification

Job description

An auto parts retailer is looking for a Retail Service Specialist to assist the Store Manager and take on sales and operational duties. The role involves leading team members in customer service, managing store operations, and processing transactions efficiently. Candidates must possess strong communication skills, ideally have retail experience, and may need to obtain RSS Certification. This position offers a competitive compensation package including medical insurance and opportunities for career growth.