Bilingual Retail Service Lead – Customer & Ops

O'Reilly Auto Parts; Archdale (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Job summary

A leading auto parts retailer in Archdale, North Carolina is seeking a Retail Service Specialist to support store operations and customer service. The ideal candidate will lead the team in providing excellent service and manage transactions efficiently. Responsibilities include supervising customer interactions, ensuring compliance with company policies, and managing store opening and closing duties. Candidates with retail sales experience and strong communication skills are encouraged to apply. This role offers competitive compensation and full-time employment.

Qualifications

• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure effective processing of customer transactions.

Skills

Strong communication skills

Fluency in multiple languages

Education

RSS Certification

Job description

A leading auto parts retailer in Archdale, North Carolina is seeking a Retail Service Specialist to support store operations and customer service. The ideal candidate will lead the team in providing excellent service and manage transactions efficiently. Responsibilities include supervising customer interactions, ensuring compliance with company policies, and managing store opening and closing duties. Candidates with retail sales experience and strong communication skills are encouraged to apply. This role offers competitive compensation and full-time employment.