Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Johnson City (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k contributions

Health, dental, and vision insurance

Tuition educational assistance

Job summary

A leading automotive parts retailer seeks a Retail Service Specialist in Johnson City, TN to support the Store Manager and ensure excellent customer service. Responsibilities include team leadership, supervising showroom services, and managing returns and exchanges. Candidates should have strong communication skills and prefer experience in retail sales, ideally in auto parts. This position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Strong communication skills are necessary.
• Ability to obtain RSS Certification is required.
• Retail sales experience in auto parts is preferred.

Responsibilities

• Lead team in customer service.
• Supervise retail showroom interactions.
• Ensure efficient returns and exchanges.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Job description

A leading automotive parts retailer seeks a Retail Service Specialist in Johnson City, TN to support the Store Manager and ensure excellent customer service. Responsibilities include team leadership, supervising showroom services, and managing returns and exchanges. Candidates should have strong communication skills and prefer experience in retail sales, ideally in auto parts. This position offers competitive wages, benefits, and opportunities for career growth.