Retail Service Lead (Bilingual) – Elevate Customer Experience

O'Reilly Auto Parts; Waynesboro (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Waynesboro is seeking a Retail Service Specialist to assist in store management and customer service operations. This role includes supervising team members and ensuring a high level of customer service in the retail showroom. Candidates with retail experience in auto parts and strong communication skills are encouraged to apply. The position offers competitive wages and opportunities for career growth within the company.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure special orders and outside purchases are handled efficiently.
• Perform all store opening/closing duties including securing money.

Skills

Strong communication skills

Fluency in multiple languages

Job description

A leading auto parts retailer in Waynesboro is seeking a Retail Service Specialist to assist in store management and customer service operations. This role includes supervising team members and ensuring a high level of customer service in the retail showroom. Candidates with retail experience in auto parts and strong communication skills are encouraged to apply. The position offers competitive wages and opportunities for career growth within the company.