Bilingual Retail Service Lead - Customer & Store Ops

O'Reilly Auto Parts; Rapid City (SD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

An established industry player is seeking a Retail Service Specialist to support store management and enhance customer service. This role involves leading a team to deliver exceptional service, supervising retail operations, and ensuring efficient handling of customer transactions. Ideal candidates will possess strong communication skills and a background in retail, particularly in auto parts. This opportunity offers a competitive compensation package, including benefits and career growth potential, in a supportive environment that values teamwork and customer satisfaction.

Qualifications

• Strong communication skills and ability to manage retail operations.
• Retail sales experience and automotive knowledge are preferred.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels and ensure efficient operations.
• Perform store opening/closing duties and manage team schedules.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Job description

An established industry player is seeking a Retail Service Specialist to support store management and enhance customer service. This role involves leading a team to deliver exceptional service, supervising retail operations, and ensuring efficient handling of customer transactions. Ideal candidates will possess strong communication skills and a background in retail, particularly in auto parts. This opportunity offers a competitive compensation package, including benefits and career growth potential, in a supportive environment that values teamwork and customer satisfaction.