Retail Service Lead (Auto Parts) - Bilingual

O'Reilly Auto Parts; Milton (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

FSA

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Milton, VT, is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations. The role may assume shift management in the absence of managers and encourages bilingual candidates to apply.

Responsibilities include leading customer service for retail and professional customers, ensuring timely processing of orders and transfers, and maintaining a smooth daily operation with adherence to policy.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure team executes customer service programs.
• Handle store opening/closing duties and day-end procedures, including securing money and deposits.
• Ensure all orders and transfers are processed timely and customers are notified on shipments.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Auto Parts in Milton, VT, is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations. The role may assume shift management in the absence of managers and encourages bilingual candidates to apply.

Responsibilities include leading customer service for retail and professional customers, ensuring timely processing of orders and transfers, and maintaining a smooth daily operation with adherence to policy.