Retail Sales Lead & Team Growth Coach

Steve Madden; Commerce (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

401K Eligibility over the age of 21

Paid time off

Employee Discount

Career Growth

Job summary

Steve Madden is seeking a dedicated Sales Supervisor (full-time) to support store leadership in our California location. You will lead a dynamic team, drive sales, and ensure top-notch customer service.

You will train staff, coordinate floor moves, merchandise, and daily operations while maintaining a flexible schedule that includes day, evening, weekends, and holidays. This role requires strong communication, organizational skills, and the ability to partner with store management and corporate

Qualifications

• Minimum 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team-building

Communication skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a dedicated Sales Supervisor (full-time) to support store leadership in our California location. You will lead a dynamic team, drive sales, and ensure top-notch customer service.

You will train staff, coordinate floor moves, merchandise, and daily operations while maintaining a flexible schedule that includes day, evening, weekends, and holidays. This role requires strong communication, organizational skills, and the ability to partner with store management and corporate