Retail Sales Supervisor: Lead, Coach & Drive Customer Experience

Brobston Group; Texas City (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Brobston Group is seeking a Selling Supervisor to support store leadership by driving sales and customer satisfaction. The role involves coaching the sales team, monitoring performance, and actively selling about half of the time while assisting daily store operations.

Key duties include developing staff, implementing clienteling strategies, executing sales events, and ensuring compliance with policies. Flexibility in scheduling and the ability to lift or climb as required are essential for

Qualifications

• Proven ability to lead and develop a sales team.
• Strong communication and interpersonal skills across all levels.
• Experience planning and prioritizing store tasks and targets.

Responsibilities

• Coach and develop team members, model selling behaviors, and monitor sales targets, KPIs, and performance metrics.
• Sell and implement clienteling strategies to build customer loyalty and deliver a consistent customer experience.
• Execute sales events, communicate business performance, and report product opportunities while supporting merchandising and inventory control.
• Support recruitment, supervise cash transactions and register balancing, and ensure compliance with company policies and safety regulations.

Skills

Leadership

Communication

Planning

Time management

Sales

Customer focus

Job description

Brobston Group is seeking a Selling Supervisor to support store leadership by driving sales and customer satisfaction. The role involves coaching the sales team, monitoring performance, and actively selling about half of the time while assisting daily store operations.

Key duties include developing staff, implementing clienteling strategies, executing sales events, and ensuring compliance with policies. Flexibility in scheduling and the ability to lift or climb as required are essential for