Store Sales Leader: Build Client Relationships & Coach Team

Brobston Group; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Brobston Group in Boston is seeking a Sales Manager to lead the store’s sales experience and drive goals through client relationships and personalized service. This role coaches and manages the selling team while supporting client acquisition and retention.

The positions require planning client appointments, delivering memorable shopping experiences, and guiding the team through onboarding, training, and performance management. Flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• Four-year degree.
• At least 3 years of management experience with comparable volume, or a track record managing a selling workforce and achieving results.
• Proficiency with available technology, including Word and Excel.
• Flexibility to work evenings, weekends, and holidays as business needs require.

Responsibilities

• Build client relationships, grow repeat business, and achieve sales and event goals.
• Deliver memorable shopping experiences, plan client appointments, and make targeted recommendations.
• Coach and develop the selling team through onboarding, training, and performance management.
• Use clienteling tools, social media, and other technology to strengthen relationships and attract new clients.
• Stay informed about merchandise deliveries and promote in-store events.

Skills

Sales leadership

Client relationships

Team coaching

Education

Bachelor's degree

Tools

Word

Excel

Job description

Brobston Group in Boston is seeking a Sales Manager to lead the store’s sales experience and drive goals through client relationships and personalized service. This role coaches and manages the selling team while supporting client acquisition and retention.

The positions require planning client appointments, delivering memorable shopping experiences, and guiding the team through onboarding, training, and performance management. Flexibility to work evenings, weekends, and holidays is expected.