Retail Sales Supervisor — Elevate the Shopping Experience

Warby Parker; Novi (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Supervisor to deliver outstanding in-store experiences across our retail locations. You’ll lead selling on the floor, manage front-of-house operations in the absence of a manager, and help shape a welcoming, model-store environment.

You’ll bring retail leadership experience, strong communication skills, and a proactive mindset to energize teams, mentor staff, and contribute to ongoing process improvements while upholding Warby Parker’s story and values.

Qualifications

• Experience in retail and managing responsibilities
• Strong interpersonal and communication skills required
• Able to work in a fast-paced customer-focused environment
• Entrepreneurial mindset and proactive attitude

Responsibilities

• Lead on the selling floor and front-of-house operations
• Conduct team touch-bases in manager's absence
• Open and close the store
• Deliver Warby Parker’s values and brand philosophy to customers
• Provide exceptional product knowledge and honest style advice
• Contribute to process improvements and special projects
• Foster an inclusive, respectful store culture
• Drive an efficient and service-minded retail environment

Skills

Interpersonal skills

Communication

Leadership

Team player

Customer service

Problem-solving

Entrepreneurial spirit

Adaptability

Job description

Warby Parker is seeking a Sales Supervisor to deliver outstanding in-store experiences across our retail locations. You’ll lead selling on the floor, manage front-of-house operations in the absence of a manager, and help shape a welcoming, model-store environment.

You’ll bring retail leadership experience, strong communication skills, and a proactive mindset to energize teams, mentor staff, and contribute to ongoing process improvements while upholding Warby Parker’s story and values.