Retail Sales Lead — Elevate Customer Experience

Warby Parker; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee stock purchase plan

Employee Assistance Program

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll lead the selling on the floor, front-of-house operations, and team touch-bases when a manager isn’t present, while sharing Warby Parker's story and mission.

The ideal candidate has retail experience with 6+ months in a management role, exceptional interpersonal skills, and an entrepreneurial spirit.

Qualifications

• Retail experience with customer focus.
• 6+ months in a management position.
• Excellent interpersonal and communication skills.
• Ability to lead by example and work in a fast-paced environment.

Responsibilities

• Lead selling on the floor and front-of-house operations.
• Open and close the store; participate in special projects.
• Share Warby Parker's story and brand philosophy with customers.
• Foster an inclusive, service-minded retail environment.

Skills

Customer service

Interpersonal communication

Leadership

Team supervision

Adaptability

Sales knowledge

Problem solving

Entrepreneurial spirit

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll lead the selling on the floor, front-of-house operations, and team touch-bases when a manager isn’t present, while sharing Warby Parker's story and mission.

The ideal candidate has retail experience with 6+ months in a management role, exceptional interpersonal skills, and an entrepreneurial spirit.