Sales Supervisor: Elevate Customer Experience & Store Ops

Warby Parker; Leawood (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. You will lead on the sales floor, manage front-of-house operations, and partner with leadership on store initiatives.

The role emphasizes face-to-face interactions, product knowledge, and an entrepreneurial spirit in a fast-paced retail setting. Ideal candidates have retail experience and at least 6+ months in a management role, with strong communication skills and a positive, proactive approach

Qualifications

• Experience in retail or service industry.
• Ability to lead on floor and support team during manager absences.
• Strong communication and teamwork skills.

Responsibilities

• Lead selling on the floor and front-of-house operations.
• Conduct team touch-bases when a manager is not present.
• Open and close the store.
• Provide exceptional product knowledge and honest style advice.
• Foster an inclusive, service-minded store environment.

Skills

Customer service

Interpersonal skills

Leadership

Adaptability

Problem solving

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. You will lead on the sales floor, manage front-of-house operations, and partner with leadership on store initiatives.

The role emphasizes face-to-face interactions, product knowledge, and an entrepreneurial spirit in a fast-paced retail setting. Ideal candidates have retail experience and at least 6+ months in a management role, with strong communication skills and a positive, proactive approach