Retail Sales Lead — Elevate Customer Experiences

Warby Parker; Minneapolis (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental plan

Life insurance

Sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Disability

Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to craft exceptional customer experiences and contribute to store operations. You will lead floor selling, participate in process improvements, and drive team collaboration when leadership isn’t present.

You bring retail experience with a customer focus and a proactive, entrepreneurial mindset, ready to thrive in a fast-paced environment.

Qualifications

• Retail experience in a customer-focused environment.
• Management exposure of 6+ months is preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Lead the selling on the floor and front-of-house operations.
• Share Warby Parker's story and mission with customers.
• Participate in process ideation and special projects.
• Open and close the store and lead team touch-bases when no manager is present.
• Foster an inclusive culture with respect for customers and teammates.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to craft exceptional customer experiences and contribute to store operations. You will lead floor selling, participate in process improvements, and drive team collaboration when leadership isn’t present.

You bring retail experience with a customer focus and a proactive, entrepreneurial mindset, ready to thrive in a fast-paced environment.