Retail Sales Supervisor - Elevate Customer Experience

Warby Parker; Charlotte (NC); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision & dental

Paid time off

Paid holidays

401(k) retirement plan

Parental leave

Free eyewear

Employee stock purchase plan

EAP

Bereavement support

Descrizione del lavoro

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll lead the on-floor selling, front-of-house operations, and team touch-bases when a manager is not present.

You’ll bring retail leadership, 6+ months in a supervisory role, and a commitment to service excellence. This full-time role rewards teamwork, curiosity, and an entrepreneurial spirit in a fast-paced environment.

Competenze

• Retail experience in a customer-focused company.
• 6+ months in a management position.
• Excellent interpersonal and communication skills.
• Ability to stay calm under pressure and adapt quickly.
• Entrepreneurial spirit and self-motivation.
• Team player who can lead on the floor.

Mansioni

• Lead on-floor selling and front-of-house ops when a manager isn't present.
• Open and close the store.
• Promote an efficient, inclusive, and service-minded retail environment.
• Share Warby Parker's story and mission with customers.
• Participate in process ideation and special projects.
• Maintain excellent product knowledge and provide honest style advice.

Conoscenze

Customer service

Interpersonal communication

Leadership

Team player

Problem solving

Adaptability

Descrizione del lavoro

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll lead the on-floor selling, front-of-house operations, and team touch-bases when a manager is not present.

You’ll bring retail leadership, 6+ months in a supervisory role, and a commitment to service excellence. This full-time role rewards teamwork, curiosity, and an entrepreneurial spirit in a fast-paced environment.