Sales Supervisor — Elevate the Customer Experience

Warby Parker; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with company match

Paid time off

Employee Stock Purchase Plan

Free eyewear

Retail employee discounts

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to elevate in-store experiences across our U.S. and Canada locations. You’ll lead on-floor sales, support front-of-house operations, and participate in special projects with a focus on service-minded teamwork.

You bring 6+ months in a management role and strong communication, enthusiasm, and a customer-first mindset. This role rewards initiative, adaptability, and a collaborative spirit with opportunities to grow.

Qualifications

• 6+ months in a management position.
• Retail experience in a customer-focused environment.
• Exceptional interpersonal and communication abilities.

Responsibilities

• Lead selling on the floor and front-of-house operations when a manager is not present.
• Open and close the store.
• Promote Warby Parker’s values and create exceptional customer experiences.
• Collaborate with team to ideate improvements and drive projects.

Skills

Retail experience

Management experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to elevate in-store experiences across our U.S. and Canada locations. You’ll lead on-floor sales, support front-of-house operations, and participate in special projects with a focus on service-minded teamwork.

You bring 6+ months in a management role and strong communication, enthusiasm, and a customer-first mindset. This role rewards initiative, adaptability, and a collaborative spirit with opportunities to grow.