Retail Sales Supervisor & Customer Experience Leader

Navy Exchange Service Command; Belle Chasse (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Navy Exchange Service Command in Belle Chasse, LA seeks a Supervisory Sales Associate to lead and motivate store associates, deliver premier customer service, and improve sales performance. You will manage daily operations, assist customers, train staff, supervise openings and closures, and ensure accurate cash handling and inventory control.

The role requires 1 year in retail or related work and 1 year of lead or supervisory experience.

Qualifications

• 1 year of responsible experience in clerical office or retail sales.
• 1 year progressively responsible experience in retail sales with supervisory duties.
• Substitution of education for experience: up to 6 months of experience for each half-year of college coursework.

Responsibilities

• Customer Service - Engage with customers, listen to needs, and direct them to merchandise.
• Maintain store appearance and organize layout.
• Sales - Cross-sell, upsell, and inform customers about promotions; operate POS and process payments.
• Inventory - Manage ticketing, inventory counts, and be keeper of merchandise.
• Supervisory duties - Train, coach, and motivate associates; may open/close locations.

Skills

Customer service

Communication

Team leadership

Multi-tasking

Cash handling

Education

High school diploma or equivalent

Education substitution for experience

Tools

POS system

Calculator

Job description

Navy Exchange Service Command in Belle Chasse, LA seeks a Supervisory Sales Associate to lead and motivate store associates, deliver premier customer service, and improve sales performance. You will manage daily operations, assist customers, train staff, supervise openings and closures, and ensure accurate cash handling and inventory control.

The role requires 1 year in retail or related work and 1 year of lead or supervisory experience.