Retail Team Lead: Customer Experience & Sales

Navy Exchange Service Command; Goose Creek (SC); Sur place; USD 26 000 - 37 000; Plein temps

Résumé du poste

Navy Exchange Service Command in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team, drive customer service excellence and promote brand value. You will engage customers, guide them to products, and ensure store readiness while maintaining a positive work environment.

The role requires strong communication, at least 1 year in a supervisory capacity, retail experience, and cash handling skills to support daily transactions and inventory control.

Qualifications

• Experience in retail or customer-facing roles.
• 1 year of supervisory experience preferred.
• Strong communication and interpersonal skills.
• Basic math and cash handling abilities.

Responsabilités

• Provide excellent customer service and build connections with shoppers.
• Direct customers to merchandise and inform them about events and promotions.
• Cross-sell and upsell products based on customer needs.
• Maintain store appearance and organize inventory; assist with counts.
• Process transactions using a POS system and handle cash accurately.
• Lead and coach sales associates; open/close locations as needed.
• Ensure security of cash and merchandise.

Connaissances

Customer Service

Sales

Leadership

Communication

Cash Handling

Outils

POS System

Inventory Control

Description du poste

Navy Exchange Service Command in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team, drive customer service excellence and promote brand value. You will engage customers, guide them to products, and ensure store readiness while maintaining a positive work environment.

The role requires strong communication, at least 1 year in a supervisory capacity, retail experience, and cash handling skills to support daily transactions and inventory control.