Furniture Retail Sales Lead & Customer Champion

Navy Exchange Service Command; Norfolk (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Navy Exchange Service Command in Norfolk seeks a Supervisory Sales Associate for Furniture. You will lead associates, assist customers, and promote products while maintaining store appearance and delivering excellent service.

The role requires 1–2 years in retail with at least 1 year in a supervisory capacity, strong communication skills, and the ability to manage POS transactions and inventory. Available hours include mornings, evenings, weekends, and holidays.

Qualifications

• 1-2 years of Retail or relevant work experience required.
• 1 year of lead or supervisory experience required.
• Strong interpersonal and communication skills.

Responsibilities

• Proactively engage with customers and identify needs.
• Direct customers to merchandise and inform them about promotions and events.
• Maintain store appearance and knowledge of layout; cross-sell and upsell as appropriate.
• Provide coaching and direction to sales associates; supervise work assignments and shift tasks.

Skills

Customer service

Leadership

Communication

Sales support

Tools

POS system

Job description

Navy Exchange Service Command in Norfolk seeks a Supervisory Sales Associate for Furniture. You will lead associates, assist customers, and promote products while maintaining store appearance and delivering excellent service.

The role requires 1–2 years in retail with at least 1 year in a supervisory capacity, strong communication skills, and the ability to manage POS transactions and inventory. Available hours include mornings, evenings, weekends, and holidays.