Lead Sales Associate — Elevate Customer Experience

Navy Exchange Service Command; Groton (CT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Day One Benefits

Healthcare Coverage

Paid Time Off

PSLF eligible

Tax-free shopping

Job summary

Navy Exchange Service Command in Groton, CT is seeking a Supervisory Sales Associate to lead a team of associates, deliver exceptional customer service, and promote the Navy Exchange brand.

You will supervise daily store operations, engage customers, manage inventory, and train staff while upholding federal pay band guidelines and company standards. The role offers day-one benefits and opportunities to contribute to the mission.

Qualifications

• 1-2 years of Retail or relevant work experience required; 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules, operating and maintenance instructions and procedures.

Responsibilities

• Proactively engage customers and connect with their needs.
• Maintain store appearance and organize merchandise.
• Provide coaching and direction to sales associates and supervise daily tasks.
• Use POS system, process transactions, and manage inventory and reports.

Skills

Customer Service

Leadership

Communication

Retail Experience

Job description

Navy Exchange Service Command in Groton, CT is seeking a Supervisory Sales Associate to lead a team of associates, deliver exceptional customer service, and promote the Navy Exchange brand.

You will supervise daily store operations, engage customers, manage inventory, and train staff while upholding federal pay band guidelines and company standards. The role offers day-one benefits and opportunities to contribute to the mission.