Retail Sales & Customer Experience Associate

Navy Exchange Service Command; Mississippi; On-site; USD 21,000 - 30,000; Full time

Job summary

Navy Exchange Service Command is seeking a SALES ASSOCIATE to be the face of the store, helping customers find products and understand promotions. You will learn product details, assist with inquiries, and perform transactions while upholding brand standards and excellent service.

Strong interpersonal skills and the ability to multi-task are essential. Prior retail experience is preferred but not required, with high school diploma or equivalent expected. Availability for varied hours is a plus.

Qualifications

• Friendly, customer-focused demeanor and ability to engage with diverse shoppers.
• Strong interpersonal and written/verbal communication skills.
• Ability to identify customer needs and suggest suitable products or services.
• Experience with cash handling and basic retail transactions is a plus.

Responsibilities

• Provide premier customer service and assist shoppers with product questions.
• Assist customers, answer questions, and guide product selection to meet needs.
• Process transactions accurately using the POS system and handle cash securely.
• Maintain store appearance and restock merchandise to ensure a clean, inviting environment.

Skills

Customer service

Communication

Sales

Cash handling

Education

High School Diploma or equivalent

Tools

POS system

STAR card

Job description

Navy Exchange Service Command is seeking a SALES ASSOCIATE to be the face of the store, helping customers find products and understand promotions. You will learn product details, assist with inquiries, and perform transactions while upholding brand standards and excellent service.

Strong interpersonal skills and the ability to multi-task are essential. Prior retail experience is preferred but not required, with high school diploma or equivalent expected. Availability for varied hours is a plus.