Retail Sales Pro: Customer-First Expert

New Balance Athletics, Inc.; Round Rock (TX); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

401K

Lifestyle reimbursement

Associate discount

Job summary

New Balance Athletics, Inc. is seeking a Retail Sales Associate in Round Rock, TX. You will deliver exemplary customer service, share expert product knowledge, and guide customers through the purchase process while representing the NB brand with professionalism.

Responsibilities include greeting customers, assessing needs, educating on features, processing sales, and promoting promotions. A positive attitude and teamwork are essential for success in a fast-paced store environment.

Qualifications

• Must be 18 years of age or older.
• Should be a people person.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs with assistance, stand for extended periods, and navigate stairs and ladders as needed.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet customers and understand their needs; educate on product features and benefits.
• Transact the sale through suggestive selling, multiple selling, and effective closing.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions and keep the floor neat, stocked, and properly labeled.
• Protect products, monitor floor merchandise, and report shrinkage or safety issues.
• Follow safety regulations, including lifting procedures and reporting accidents.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Basic math

Flexible schedule

Physical endurance

Tools

Cash register

Job description

New Balance Athletics, Inc. is seeking a Retail Sales Associate in Round Rock, TX. You will deliver exemplary customer service, share expert product knowledge, and guide customers through the purchase process while representing the NB brand with professionalism.

Responsibilities include greeting customers, assessing needs, educating on features, processing sales, and promoting promotions. A positive attitude and teamwork are essential for success in a fast-paced store environment.