Guest-Focused Retail Sales Associate

New Balance Athletics, Inc.; Boston (MA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Employee discount

Job summary

New Balance Athletics, Inc. seeks a Retail Sales Associate to help stores run smoothly and deliver outstanding customer service. You will use expert product knowledge and selling techniques to guide customers through the transaction, representing the NB brand with every interaction.

The role focuses on helping customers find the right NB product, maintaining a clean, organized floor, and collaborating with a team to meet sales goals. Attractive benefits accompany regular and part-time schedules.

Qualifications

• Must be 18 years of age or older.
• Retail or customer service experience preferred, but not required.
• Strong verbal communication and teamwork skills.
• Ability to stand for extended periods and lift up to 50 lbs with assistance.

Responsibilities

• Provide excellent customer service using proper selling techniques and GUEST service model.
• Educate customers on product features and benefits.
• Keep the floor neat, organized, and well stocked; ensure items are labeled and priced.
• Process transactions and assist with closing sales; promote promotions.
• Follow safety regulations and report accidents or security issues.

Skills

Customer service

People person

Communication

Team player

Cash handling

Tools

Cash register

Job description

New Balance Athletics, Inc. seeks a Retail Sales Associate to help stores run smoothly and deliver outstanding customer service. You will use expert product knowledge and selling techniques to guide customers through the transaction, representing the NB brand with every interaction.

The role focuses on helping customers find the right NB product, maintaining a clean, organized floor, and collaborating with a team to meet sales goals. Attractive benefits accompany regular and part-time schedules.