Brand Experience Specialist — Retail Sales

New Balance Athletics, Inc.; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Vacation days

Holidays

Parental leave

Associate discount

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will educate customers on product features, assist with fittings, and process sales with confidence while representing the NB brand.

Ideal candidates are at least 18, possess strong communication skills, and can thrive in a team setting. Retail experience is a plus, with opportunities for growth and inclusive store culture.

Qualifications

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.

Responsibilities

• Greet customers and initiate contact with a friendly approach.
• Understand customer needs and guide product selections.
• Educate customers on product features and benefits.
• Solve customer problems and answer questions.
• Process sales using suggestive and multiple selling techniques.
• Assist with product fitting and ensure correct labeling and pricing.

Skills

Customer service

Verbal communication

Teamwork

Cash register

Tools

POS system

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will educate customers on product features, assist with fittings, and process sales with confidence while representing the NB brand.

Ideal candidates are at least 18, possess strong communication skills, and can thrive in a team setting. Retail experience is a plus, with opportunities for growth and inclusive store culture.