Retail Sales Pro: Customer‑Focused Style & Fit Expert

New Balance Athletics, Inc.; California; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Student loan support

Mentorship programs

Lifestyle reimbursement

Vacation leave (4 weeks)

Holidays (12)

Parental leave

Associate discount

Job summary

New Balance Athletics, Inc. is seeking a Retail Sale Associate to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, assess needs, educate on features, and guide them through the purchase process.

The role emphasizes accurate fitting, promotion awareness, and maintaining a pristine selling floor. Previous retail exposure is helpful, with opportunities for growth and a comprehensive benefits package in a dynamic,

Qualifications

• Must be 18 years of age or older.
• Should be a people person; retail experience preferred but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions and basic math.

Responsibilities

• Greet customers and establish contact.
• Understand the customer's needs and guide product selection.
• Educate the customer on product features and benefits.
• Resolve questions or problems and provide solutions.
• Process the sale with suggestive selling and closing.
• Accurately measure and fit customers with NB products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized and well stocked.
• Ensure items are labeled and priced properly.
• Protect products by tagging, monitoring stock, and reporting issues.

Skills

Customer service

Verbal communication

Teamwork

Cash register

Math basics

Flexible schedule

Job description

New Balance Athletics, Inc. is seeking a Retail Sale Associate to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, assess needs, educate on features, and guide them through the purchase process.

The role emphasizes accurate fitting, promotion awareness, and maintaining a pristine selling floor. Previous retail exposure is helpful, with opportunities for growth and a comprehensive benefits package in a dynamic,