Retail Sales Associate — Customer Experience & Style

New Balance Athletics, Inc.; Utah; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Vacation days

Job summary

New Balance Athletics, Inc. is seeking a Retail Sales Associate to ensure smooth store operations and deliver exemplary service.

You will apply product knowledge and selling techniques to assist customers throughout the transaction process, representing the New Balance brand with professionalism. The role emphasizes greeting customers, understanding their needs, educating on product features, and closing sales while maintaining an organized, well-stocked sales floor.

Qualifications

• Proven customer service skills and ability to communicate clearly.
• Strong team collaboration and positive attitude.
• Flexibility to work weekends/holidays.
• Ability to understand customer needs and recommend products.

Responsibilities

• Provide exceptional customer service and product knowledge.
• Greet customers and understand their needs.
• Explain product features and benefits.
• Handle transactions and suggest additional sales.
• Keep floor neat, stocked, and properly tagged.
• Follow safety and loss-prevention procedures.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Basic math

Tools

Cash register

Job description

New Balance Athletics, Inc. is seeking a Retail Sales Associate to ensure smooth store operations and deliver exemplary service.

You will apply product knowledge and selling techniques to assist customers throughout the transaction process, representing the New Balance brand with professionalism. The role emphasizes greeting customers, understanding their needs, educating on product features, and closing sales while maintaining an organized, well-stocked sales floor.