Athletic Retail Specialist - Customer Service

New Balance Athletics, Inc.; Sevierville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement ($1,000 yearly

Vacation: 4 weeks

Holidays: 12

Parental leave

Employee discount

Job summary

New Balance Athletics, Inc. is seeking Retail Sales Associates to ensure stores operate smoothly and provide exemplary customer service.

Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, positively representing the NB brand. Responsibilities include greeting customers, understanding needs, educating on product features, closing sales, maintaining clean floors, labeling, pricing, and following

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Able to flourish in a team environment.
• Familiarity with cash register functions.
• Able to lift up to 50 lbs with assistance.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers, assess needs and educate on product features.
• Process transactions and close sales with effective techniques.
• Keep floor neat, stocked, labeled and price-marked.
• Follow safety regulations and assist with security measures.

Skills

Customer service

Retail experience

Communication skills

Team player

Job description

New Balance Athletics, Inc. is seeking Retail Sales Associates to ensure stores operate smoothly and provide exemplary customer service.

Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, positively representing the NB brand. Responsibilities include greeting customers, understanding needs, educating on product features, closing sales, maintaining clean floors, labeling, pricing, and following