Retail Sales Pro — Customer Experience Champion

New Balance; Vacaville (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

New Balance is seeking Retail Sale Associates to ensure smooth store operations and exemplary customer service. You will assist customers with expert product knowledge, execute proper selling techniques, and represent the NB brand across transactions.

Responsibilities include greeting customers, fitting products, informing about promotions, and keeping the floor organized. The role involves lifting up to 50 lbs, standing long periods, and flexible scheduling including weekends.

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule including weekends/holidays.
• Physical ability to lift up to 50 lbs with assistance and stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions.
• Keep the floor neat, organized and well stocked.
• Ensure items are labeled and priced correctly.
• Monitor security and report shrinkage or violations.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Team collaboration

Cash register familiarity

Basic math

Flexible schedule

Stamina/standing long hours

Tools

Cash register

Job description

New Balance is seeking Retail Sale Associates to ensure smooth store operations and exemplary customer service. You will assist customers with expert product knowledge, execute proper selling techniques, and represent the NB brand across transactions.

Responsibilities include greeting customers, fitting products, informing about promotions, and keeping the floor organized. The role involves lifting up to 50 lbs, standing long periods, and flexible scheduling including weekends.