Retail Sales Manager - Omni-Channel Leader

Michaels of Canada; Buford (GA); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Employee discounts

Descripción de la vacante

The Michaels Companies Inc. at Mall of Georgia in GA is seeking a Sales Manager to lead a high-performing team, uphold brand standards, and drive a compelling customer experience across front-end and service operations.

You will coach staff, execute SOPs, manage POS and Self-Checkout, and oversee programs like Loyalty Rewards, BOPIS, and Same Day Delivery, while sustaining asset protection and store results. Join a fast-paced environment with nights, weekends and early mornings.

Formación

• 3+ years of retail leadership experience.
• Experience leading front-end and service operations.
• Strong customer-focused coaching and sales execution.

Responsabilidades

• Lead adherence to SOPs and company programs to ensure compliance.
• Drive sales performance and customer experience metrics.
• Provide Manager-on-Duty coverage and store leadership.
• Oversee loyalty program enrollment and omni-channel services.
• Train and develop team members and manage assets protection.

Conocimientos

Retail leadership

Customer experience

Team coaching

Operations management

Herramientas

POS systems

Self-Checkout

Descripción del empleo

The Michaels Companies Inc. at Mall of Georgia in GA is seeking a Sales Manager to lead a high-performing team, uphold brand standards, and drive a compelling customer experience across front-end and service operations.

You will coach staff, execute SOPs, manage POS and Self-Checkout, and oversee programs like Loyalty Rewards, BOPIS, and Same Day Delivery, while sustaining asset protection and store results. Join a fast-paced environment with nights, weekends and early mornings.