Retail Sales Manager — Lead High-Impact Store Performance

The Michael's Companies; Roswell (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Employee discounts

Job summary

The Michaels Companies in Roswell, GA seeks a Sales Manager to drive a high-performing selling culture, oversee front-end operations, and coach teams to meet sales and service KPIs. You will ensure brand standards, operational excellence, and effective day-to-day execution.

Applicants should bring 3+ years of retail leadership experience, strong customer-focus, and the ability to lead multi-channel initiatives in a fast-paced store environment. Night/weekend shifts are required.

Qualifications

• 3+ years retail leadership experience.
• Ability to lead front-end and service operations.
• Strong customer-focused coaching and KPI achievement.

Responsibilities

• Lead and champion selling culture to drive sales and customer experience.
• Oversee POS, self-checkout, and omni-channel orders.
• Train and develop team through onboarding and coaching.
• Ensure SOP compliance and operational standards across store.

Skills

Retail leadership

Job description

The Michaels Companies in Roswell, GA seeks a Sales Manager to drive a high-performing selling culture, oversee front-end operations, and coach teams to meet sales and service KPIs. You will ensure brand standards, operational excellence, and effective day-to-day execution.

Applicants should bring 3+ years of retail leadership experience, strong customer-focus, and the ability to lead multi-channel initiatives in a fast-paced store environment. Night/weekend shifts are required.