Retail Sales Manager: Lead Experience & Growth

Michaels Stores; Charlotte (NC); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Employee discounts

Healthcare (medical, dental, vision)

Tuition assistance

Adoption assistance

Flexible spending accounts

Zusammenfassung

Michaels Stores in Charlotte, NC, seeks a Sales Manager to lead a high-performing selling culture and deliver strong sales and service results. You will oversee front-end and service operations, coach the team, and ensure branding, SOPs, and operational standards are consistently applied.

In this role you will drive customer experience, manage MOD coverage, optimize POS/self-checkout, and champion loyalty and in-store events while supporting omni-channel fulfillment.

Qualifikationen

• 3+ years retail leadership experience.

Aufgaben

• Lead store selling culture and drive KPIs.
• Oversee front-end and service operations with adherence to SOPs.

Kenntnisse

Retail leadership

Jobbeschreibung

Michaels Stores in Charlotte, NC, seeks a Sales Manager to lead a high-performing selling culture and deliver strong sales and service results. You will oversee front-end and service operations, coach the team, and ensure branding, SOPs, and operational standards are consistently applied.

In this role you will drive customer experience, manage MOD coverage, optimize POS/self-checkout, and champion loyalty and in-store events while supporting omni-channel fulfillment.