Retail Sales Manager: Lead Experience & Growth

Michaels Stores; Aurora (CO); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

employee discounts

Zusammenfassung

The Michaels Companies Inc. is seeking a Sales Manager to lead front-end and service operations, ensuring a high-performing selling culture and strong customer experience. The role focuses on coaching, SOP adherence, and day-to-day execution across departments to hit sales and service KPIs.

Responsibilities include providing Manager-on-Duty coverage, overseeing POS and Self-Checkout, and driving omni-channel order fulfilment while maintaining brand standards.

Qualifikationen

• 3+ years retail leadership experience.

Aufgaben

• Lead front-end and service operations to ensure selling behaviors and brand standards.
• Coach team to deliver excellent Customer Experience and drive sales KPIs.
• Provide Manager-on-Duty coverage and maintain floor leadership.
• Oversee POS and Self-Checkout usage and omni-channel order fulfilment.
• Train and develop team across departments and support asset protection.

Jobbeschreibung

The Michaels Companies Inc. is seeking a Sales Manager to lead front-end and service operations, ensuring a high-performing selling culture and strong customer experience. The role focuses on coaching, SOP adherence, and day-to-day execution across departments to hit sales and service KPIs.

Responsibilities include providing Manager-on-Duty coverage, overseeing POS and Self-Checkout, and driving omni-channel order fulfilment while maintaining brand standards.