Retail Sales Manager - Elevate Experience & Growth

Michaels; Florida; Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Descripción de la vacante

Michaels is seeking a Store Sales Manager in FL to lead front-end and service operations, ensuring brand standards and KPI achievement. You will coach teams, manage day-to-day store activities, and champion a customer-focused selling culture.

Responsibilities include MOD coverage, POS optimization, loyalty program enrollment, and protecting assets while delivering a seamless omni-channel experience. Nights and weekends required.

Formación

• 3+ years retail leadership experience.
• Ability to lead front-end and service operations with a customer-focused approach.
• Experience coaching and developing store teams to meet KPIs.

Responsabilidades

• Lead and champion a high-performing selling culture to drive sales results and customer experience.
• Provide MOD coverage and oversee floor leadership and service standards.
• Ensure accurate use of POS and Self-Checkout systems and support omni-channel service.
• Drive loyalty program enrollment and promote protection plans and offerings.
• Coach and develop team members and maintain asset protection practices.

Conocimientos

Retail leadership

Customer service

Staff coaching

Team management

Operational excellence

Herramientas

POS systems

Self-Checkout

BOPIS

Descripción del empleo

Michaels is seeking a Store Sales Manager in FL to lead front-end and service operations, ensuring brand standards and KPI achievement. You will coach teams, manage day-to-day store activities, and champion a customer-focused selling culture.

Responsibilities include MOD coverage, POS optimization, loyalty program enrollment, and protecting assets while delivering a seamless omni-channel experience. Nights and weekends required.