Retail Sales Manager: Elevate Customer Experience & Growth

Michaels; Meriden (CT); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Job summary

The Michaels Companies Inc. is looking for a Store Sales Manager in Meriden, CT. The role drives a high-performing selling culture across the store, oversees front-end and service operations, and coaches the team to meet selling behaviors and brand standards.

You’ll support POS, Self-Checkout, and omni-channel service while ensuring safety and operational excellence. Responsibilities include MOD coverage, achieving sales and service KPIs, and leading multiple departments such as Knit & Sew,

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Drive strong sales results and an engaging customer experience.
• Coach team on SOPs, brand standards, and operational expectations.
• Provide Manager-on-Duty coverage and maintain floor leadership.

Skills

Retail leadership

Job description

The Michaels Companies Inc. is looking for a Store Sales Manager in Meriden, CT. The role drives a high-performing selling culture across the store, oversees front-end and service operations, and coaches the team to meet selling behaviors and brand standards.

You’ll support POS, Self-Checkout, and omni-channel service while ensuring safety and operational excellence. Responsibilities include MOD coverage, achieving sales and service KPIs, and leading multiple departments such as Knit & Sew,